Today's Technology for Tomorrow's Firm.
Issue link: https://cpapracticeadvisor.epubxp.com/i/146073
GREAT PRACTICES KNUTSON CPA, PLLC Tremendous Growth Spurs Future-Focused Firm to Up Their Technology Ante T Kristy Short, Ed.D he frm of Knutson CPA, PLLC (www. knutsoncpa.com) has always stayed on top of technolog y trends— implementing powerful solutions to ensure streamlined internal processes and elevated productivity. And while a highly efficient work environment is key to the business model, frm leaders are clear that the ultimate goal behind maintaining an advanced technology platform is to prov ide the richest possible experience for clients. "We always want to offer the highest quality service to our clients," stated Lindsay Polyak, Business Manager at Knutson CPA. "To do this, we have to maintain a technologically advanced system." 12 Polyak has been with the firm since its launch in 2010—when the full team consisted of only three professional staf members. Today, it's a team of 10. "We just keep g r o w i n g ," e x pl a i ne d Pol y a k . "Within the last six months alone, we've experienced a growth explosion, and that meant we needed to seek out new technology to improve workfow efciencies." According to Polyak, the frm of K nutson CPA has significantly grown its bookkeeping business over the past few years. In fact, bookkeeping makes up 26 percent of the firm's annual revenue. And with bookkeeping work comes a lot of document and data exchange between frm staf and clients. Tis meant the frm needed to implement an online document management system that promised both ease of August 2013 • www.CPAPracticeAdvisor.com use and top-notch security. "Because ou r f i r m is a lways focused on operating within the most efcient system, we adopted QuickBooks Online [QBO] very quickly afer its release. When we learned about SmartVault's integration with QBO, we were immediately interested in using it as our cloud-based document management service," Polyak explained. "The i nteg rat ion w it h Q u ick Book s Online is fabulous…we can atach and view source documents digitally, which saves us so much time. SmartVault allowed us to eliminate paper and manual tasks, but the real selling point was the security." Today, the frm is still busting at the seams. Growth had been steady and rapid. In response, frm leaders continue to enhance internal systems to help manage work efciently. AT A GLANCE • Firm launch: 2010 • Total employees: 10 F/T • Home base: Southlake, Texas • Firm description: A responsive, full-service accounting firm • Technology of Choice: SmartVault, QuickBooks Online